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Good to know

Check-in/Check-out: Your room is available from 4pm on your day of arrival. Check out is at 11:30am on your day of departure. Luggage can be stored for you. You can relax in the garden and use the pool while waiting for your room.

Cancellation: Cancellation made at least 30 days prior to your arrival date will result in 100% refund. Cancellations made at least 14-30 days prior to your confirmed arrival date will result in 50% refund. Cancellations made 0-14 days will lead to 100% forfeiture of payment. Coastal Serena encourages clients to a purchase travel insurance to cover emergencies resulting in cancellations after the final payment has been made.

Parking: Parking is available free of charge.

Pets: Pets are not allowed

Reservation require a 50% prepayment, the remaining balance is due 2 weeks prior to your arrival using the credit card provided during the booking. Prices are shown in United States Dollar.

Please check our FAQs as well as our Terms and Conditions for additional information.